Frequently Asked Questions
Yes, we require a 50% deposit upfront when you sign the contract, with the remaining 50% due when the website is completed and approved. We don't start any work until we receive the initial deposit.
This payment structure ensures we can dedicate the proper time and resources to your project while giving you the security of only paying the final amount once you're happy with the finished website.Google has a test called "PageSpeed Insights" that measures how well your website performs. It looks at things like how quickly your website loads, how accessible it is, and how well it's set up for SEO. The score goes from 0 to 100.
Most websites score pretty poorly - somewhere between 30-60. We guarantee your website will score at least 97/100. This is important because faster websites get ranked higher by Google, and people are way more likely to stay on your site if it loads quickly.
If your website takes longer than 3 seconds to load, about half of your potential customers will leave before they even see what you offer. We make sure that doesn't happen to you.Unlimited edits means you can ask us to change anything that's currently on your website without any extra charges. This includes updating text, swapping out images, changing contact information, modifying service descriptions, or tweaking any content that already exists on your site.
However, if you want to add entirely new pages, completely new sections, or add new functionality (like a blog or booking system), those would be considered "Change Orders" and would involve additional costs.
The simple rule is: if it's already on your website, changes are free. If you want to add something completely new, we'll need to quote that separately.We handle the text content for your website - we'll write copy that's designed to convert visitors into clients based on the information you provide us about your business.
You'll need to provide the images you want on your site. During our information gathering phase, we'll provide you with a comprehensive form to gather your company information and a Google Drive folder link where you can upload your images and other assets. This helps us understand your business and ensures we have everything needed to build your website.You get unlimited revisions during the design phase until you give final approval. We want to make sure you absolutely love your website design before we move into development.
Once you approve the final design, that's when we move into the development phase and build your website. After that point, any changes would fall under our unlimited edits policy or change orders, depending on the scope of what you want to modify.Absolutely. Our white label services are perfect for marketing agencies who want to offer web design to their clients without having to build the websites themselves.
Under our white label arrangement, you can present our work as your own, use your branding when delivering to clients, and maintain complete control over the client relationship. We stay completely behind the scenes unless you specifically want us involved.
This lets you expand your service offerings and provide comprehensive solutions to your clients while we handle the technical side of website creation.
SEO stands for Search Engine Optimization - it's basically making sure Google can find your website and rank it higher in search results when people search for businesses like yours.
We include on-site SEO as part of every website we build. This means we write copy that's designed to convert visitors into clients, make sure your website loads fast (which Google loves), set up proper internal links throughout your site, and make sure your business Name, Address, and Phone number (NAP) are consistent and correct.
The better your on-site SEO, the higher Google will rank your website, which means more potential clients will find you.Absolutely. We build all our websites from scratch using clean, hand-written code. We don't use WordPress or other page builders that come with potential security vulnerabilities.
Because we're not relying on third-party plugins or themes that can have security holes, your website is much more secure than sites built with WordPress or other popular website builders. You won't have to worry about constant security updates or patches - we handle all of that as part of our service.While we're based in Inverurie and love working with local Aberdeen businesses, we can work with businesses anywhere. Since everything we do is online, your location doesn't matter - we can build your website and provide the same great service whether you're down the road or across the country.
The only thing that might be different is that our contracts are governed by Scottish law, but that shouldn't affect the day-to-day working relationship.This depends on what tools you're using and how complex the integration needs to be. Many integrations are possible, but they would typically fall under additional services since they go beyond our standard website package.
If you need your website to connect with your CRM, booking system, payment processor, or other business tools, just let us know what you're working with. We can evaluate the requirements and provide a quote for setting up those integrations as part of your project.Yes, we can handle domain registration for you. If you don't already have a domain name, we'll purchase one for you and get it set up properly with your website.
If you already have a domain name that you want to use, that's perfect too - we can work with your existing domain and connect it to your new website.Yes, we offer white label web design services for other agencies. Under this arrangement, we provide website design and development services that agencies can present to their clients as work performed by their own agency.
We maintain strict confidentiality about our role in these projects and work exclusively through the agency - we don't communicate directly with the end client unless specifically authorized in writing.